What is Support Plus?
Microsoft through Cloud productivity Solutions Limited provides the FastTrack service to help customers successfully deploy and drive user adoption of Microsoft 365 solutions. When you purchase eligible Microsoft 365, Office 365, Windows 10, or EMS licenses, the support is included at no additional cost for the life of their subscriptions. Support Plus helps you migrate data (500 or more seats), enable more effective teamwork, protect their organizations from cybersecurity threats, and keep devices and apps up to date.
The service covers three areas:
Planning (setup, remediation, and configuration)
Onboarding, with access to best practices
Ensuring readiness with an adoption plan and training